The Amberdwell Standard
Only properties that meet the Amberdwell Index qualification threshold are awarded Amber Star accreditation. Each property is evaluated through a structured 150-point framework covering architecture, operational performance, service quality, and guest experience consistency.
When you choose an Amber Star accredited stay, you are selecting a property that has demonstrated verified excellence across all dimensions of the guest experience.
Where Discernment Meets Data.
True hospitality excellence cannot be defined by a single metric.
Amberdwell is an independent evaluation framework designed to assess, validate, and verify hospitality performance through a structured audit methodology.
In an industry shaped by subjective ratings and promotional influence, our goal is to provide a consistent and transparent standard of assessment based on measurable criteria and on-site evaluation.
A Star to be Earned.
The Amber Star is an independent accreditation awarded to properties that demonstrate verified excellence across the Amberdwell Index.
In an industry influenced by subjective ratings and promotional content, Amberdwell applies a structured audit methodology to evaluate hospitality performance with consistency, transparency, and objectivity.
Only properties that achieve the required threshold within the 150-point framework qualify for accreditation.
The Selection Process
A structured, multi-stage evaluation designed to ensure consistency, objectivity, and depth of assessment.
Amberdwell does not accept paid listings or commercially influenced placements. All evaluations are conducted independently and based solely on observed performance and verified data.
01. Performance Data Review
Analysis of available operational and guest experience data to assess consistency over time within the evaluation period.
02. On-Site Audit
A structured 150-point evaluation conducted on-site, assessing operational performance, service execution, physical condition, and guest experience quality.
03. Final Assessment
Consolidated expert review of all evaluation dimensions within the Amberdwell Index framework, resulting in the final accreditation decision.
Phase I: Performance Data Review
01 / Data Review
Analysis of available guest experience and operational data to assess performance consistency over the defined evaluation period. This phase identifies patterns, stability, and deviations in service delivery and operational quality.
Phase II: On-Site Operational Audit
02 / On-site Evaluation
A structured 150-point on-site assessment covering all key dimensions of the Amberdwell Index, including digital experience, physical environment, operational performance, service quality, design integrity, and overall guest experience execution.
Phase III: Final Accreditation Assessment
03 / Final Assessment
A consolidated expert review of all evaluation results within the Amberdwell Index framework. Properties that meet or exceed the required threshold are awarded Amber Star accreditation.
Evaluation Framework
The 150 Point Rule
Our evaluation is based on the Amberdwell Index — a structured 150-point framework designed to assess hospitality performance with consistency, precision, and objectivity.
Each property is evaluated through a defined methodology that ensures comparability across all assessed dimensions of the guest experience.
Excellence is not assumed — it is measured.
We aim to provide a clear and reliable framework for understanding hospitality quality, based on defined criteria and independent on-site evaluation.
Our Mission
To improve transparency in hospitality evaluation through consistent and structured assessment standards.
The Inquiry
Connect with Amberdwell.
For inquiries regarding Amber Star accreditation or the Amberdwell Index methodology, please contact our evaluation team.
Properties that wish to be considered for accreditation may submit a request to initiate the Amberdwell Index evaluation process.
Any property may request an Amberdwell Index evaluation. Eligibility for Amber Star accreditation is determined through the formal audit process.
